Terms and Conditions

1. General Provisions

These Terms and Conditions govern the use of the website https://tallow-skincare.hr and the purchase of products offered by Tallow Skincare j.d.o.o. By accessing this website or placing an order, you agree to be bound by these Terms.

2. Company Information

The seller is Tallow Skincare j.d.o.o., registered in Croatia, with its registered office at Donja Švarča 79c, 47000 Karlovac.

3. Products and Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to correct errors and update information without prior notice.

• All prices are expressed in EUR and include VAT unless stated otherwise.
• Shipping costs are calculated separately and displayed at checkout.

4. Orders

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

5. Payment

Payment must be completed before the order is processed and shipped. We use secure payment providers to ensure safe transactions.

6. Delivery

Delivery times are estimates and may vary depending on location and courier services. Tallow Skincare j.d.o.o. is not responsible for delays caused by third-party delivery services.

7. Right of Withdrawal

In accordance with EU consumer protection laws, customers have the right to withdraw from the purchase within 14 days of receiving the goods without providing a reason.

To exercise this right, please contact us at info@tallow-skincare.hr. Products must be returned unused and in their original packaging.

8. Returns and Refunds

Refunds will be processed after we receive and inspect the returned product. Shipping costs may not be refundable unless the return is due to our error.

9. Liability

Tallow Skincare j.d.o.o. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, except as required by law.

10. Intellectual Property

All website content, including text, images, logos, and design, is the property of Tallow Skincare j.d.o.o. and may not be copied, reproduced, or distributed without written permission.

11. Governing Law

These Terms are governed by the laws of the Republic of Croatia. Any disputes shall be subject to the jurisdiction of Croatian courts.

12. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be published on this page.

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