Privacy Statement

1. Introduction

Tallow Skincare j.d.o.o. respects your privacy and is committed to protecting your personal data. This Privacy Statement explains how we collect, use, store, and protect your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data We Collect

• Name and surname
• Email address
• Phone number (if provided)
• Delivery and billing address (if applicable)
• Order information
• Information submitted via contact forms
• Technical data (IP address, browser type, cookies)

3. Purpose of Data Processing

• Responding to inquiries
• Processing and delivering orders
• Providing customer support
• Improving our website and services
• Complying with legal obligations
• Sending marketing communications (with consent)

4. Legal Basis for Processing

• Your consent
• Performance of a contract
• Legal obligations
• Legitimate business interests

5. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by applicable law.

6. Data Sharing

We do not sell or rent your personal data. Data may be shared only with:

• Delivery service providers
• Payment service providers
• Accounting or legal advisors
• Authorities when legally required

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction
• Request deletion
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us at: info@tallow-skincare.hr

9. Cookies

Our website may use cookies to improve user experience and analyze website traffic. You can manage cookies through your browser settings.

10. Changes to This Privacy Statement

We reserve the right to update this Privacy Statement at any time. Updates will be published on this page.